Have questions about your purchase or my templates? Here are some frequently asked questions. Still have questions? Feel free contact me and ask away!
Can I get a refund on my purchase?
I do not offer refunds since you have instant access to these templates as soon as you purchase them. Please contact me if you have any issues.
How do I access my templates?
Each template purchase comes with a tutorial on how to access the templates. Please check your account download or completed purchase email for instructions.
Can I share these with my team?
No, you may not share these. These are for use on one account only. Each person will need to purchase their own set of templates. (If you have a VA who helps you with your social media accounts, she/he may use them on your account.)
Can I use these templates on my phone or tablet?
These templates are designed for use on a desktop. Make sure to open them on a desktop initially before using them on a phone or tablet.